Maintenance management & request tracking

Company requests
under control.

From report to resolution — in seconds.

iQfix connects mobile fault reporting directly from the floor with a web application for managing and evaluating tickets. An operator reports a problem from their phone; the responsible team instantly sees what's happening.

Mobile reporting QR / NFC scanning Instant notifications Photo documentation Realtime dashboard Reporting
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100%
Paperless — everything digitally on mobile
30s
Time to submit a single ticket
24/7
Instant alerts around the clock
5×
Faster request resolution compared to paper
iOS + web application Mobile and web app for both operators and management
How it works in practice

Report a problem
in a matter of seconds.

iQfix connects mobile fault reporting directly from the floor with a web application for managing, prioritising, and evaluating tickets. An operator simply reports a problem from their phone, adds a photo or voice description, and the responsible team instantly sees what's happening.

Mobile reporting

A ticket is created right at the machine, on the line, or during inspection.

Instant response

The assignee receives a notification without any unnecessary handoffs.

Management & evaluation

Management tracks priorities, resolution status, and key metrics.

Key strengths

Everything you need
for maintenance management.

iQfix covers the full cycle — from fault reporting through technician assignment to evaluation. A mobile app for operators, a web dashboard for management.

iQfix — mobile app and web dashboard

Instant alerts

iQfix notifies the responsible people immediately after a problem is reported. This allows you to react quickly, reduce downtime, and keep operations under control.

Smart optimisation

Harness the power of data and artificial intelligence to evaluate issues, prioritise tickets, and identify recurring patterns.

Access from anywhere

Requests can be submitted, tracked, and resolved directly from a mobile phone or the web application. All the important information is always at your fingertips.

Adapted to your processes

iQfix adapts to your teams, priorities, and request types. It helps unify communication and bring clarity to the entire resolution workflow.

Mobile solution for manufacturing

Mobility right on the factory floor

iQfix brings fault reporting directly to where problems occur — at the machine, on the line, or during a walkthrough. All you need is a mobile phone, the machine's QR code, and a few seconds.

iQfix mobile app
Defective production
Safety hazard
Planned maintenance
Injection moulding press · plastics production

Injection press producing defective parts

An operator notices the press is producing rejects — parts have visible surface defects or dimensional deviations. The cause could be anywhere: incorrect granulate dosing, a melt temperature spike, worn screw, or blocked nozzle. Every minute means another reject and growing material losses.

Machine scan

The operator scans the QR label on the press. iQfix immediately knows which machine and line it is.

Photo documentation

They photograph the defective parts, select the fault type, and add a description — all within 30 seconds.

Instant notification

The technician receives a push notification with a photo, description, and precise machine identification.

Managed resolution

The supervisor monitors the ticket status in real time and has a complete history for reporting.

Production hall · safety incident

Hydraulic fluid leak under a press

An operator spots a hydraulic fluid leak under a press. The floor is slippery — a worker could fall. The machine is still running, but every minute increases the risk of injury. Without a system, the report is passed on verbally or waits to be written in a paper fault log. With iQfix, the incident is reported, escalated, and documented immediately.

High-priority report

The operator selects "Safety hazard" — the ticket automatically receives the highest priority.

Scene documentation

Photos of the incident scene serve as evidence and a basis for a safety audit.

Escalation to management

If no action is taken, automatic escalation notifies both the operations manager and the safety officer.

Audit trail

The complete sequence — who reported it, who resolved it, how long it took — is stored for any future audit or insurance claim.

Production line · preventive maintenance

Monthly service of a production line

Every machine needs regular care — filter replacements, lubrication of moving parts, electrical inspection. Without a system, these tasks are logged in paper books or spreadsheets, and the machine breaks down at the worst possible moment. iQfix schedules recurring tickets automatically, and the technician has a clear overview of everything that needs doing.

Automatic scheduling

iQfix creates a recurring ticket based on the configured interval — daily, weekly, or monthly.

Technician checklist

The technician receives a precise task list directly in the app — nothing forgotten, nothing lost.

Sign-off and photo documentation

On completion, the technician confirms each checklist item and adds a photo as proof of work done.

History and reporting

Management sees a complete maintenance history for every machine — when it was serviced, by whom, and what was done.

Web application for operations management

Real-time overview, control, and decision-making

The iQfix web application gives production managers, management, and maintenance teams an instant overview of everything happening on the floor. From new tickets through priorities and responsibilities to resolution tracking — all clearly in one place.

Realtime dashboard History & audit Prioritisation Reporting

Central overview

Monitor new and open requests, priorities, and assigned personnel in real time.

Fast resolution management

Assign tasks, monitor resolution progress, and respond without unnecessary delays.

Full context

Access the history, photo documentation, comments, and all relevant details of any request.

Contact

Got a project,
a problem, or an idea?

We're happy to chat — no commitment, no slide decks about digital transformation. Just drop us a message or give us a call.

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